Terms & Conditions

Last Updated: May 21, 2018

These hereby Terms & Conditions, together with the Privacy Policy, govern your use of this website. By browsing and/or using this website, you accept and agree to these Terms & Conditions.

1. Terms and Definitions

(1.1) The term ‘website’ refers to all publicly available web pages under the domain name ‘coachsimona.com’ and ‘www.coachsimona.com’.

(1.2) The term ‘coaching services’ refers to coaching sessions and coaching packages.

(1.3) The term ‘Coach Simona’, ‘us’, ‘we’, or ‘our’ refers to Simona Stoyanova as the owner of this website and provider of coaching services.

(1.4) The term ‘you’ refers to the viewer and/or user of this website. The term ‘client’ refers to any coaching client that has purchased coaching services from this website.

2. Cookie Policy

(2.1) This website uses cookies to monitor browsing behaviors. By browsing and/or using this website, you accept and agree with this website’s use of cookies. You also acknowledge and understand that the third party services that this website uses to provide you with an improved browsing experience, incl. but not limited to Google Analytics and MailChimp may also use cookies to monitor browsing behaviors.

3. Permitted Use of This Website

(3.1) You are permitted to view, download, and print web pages, text, and/or media from this website for your own personal use subject to the restrictions in these Terms & Conditions.

(3.2) If you re-use, re-publish, or re-distribute web pages, text, and/or media from this website, you must give credit to Coach Simona in a prominent position and in the following way:

© Coach Simona, {Title of the original page where you have taken the given content from}, {URL of the original page where you have taken the given content from}.

You may also combine the title of the original page and the URL of the original page in one by linking the title to the URL of the original page where you have taken the given content from.

4. Forbidden Use of This Website

(4.1) You must not use this website in a way that is illegal, unlawful, fraudulent, or harmful. You must not use this website in a way that causes or that is intended to cause damage to the website or impairment of the availability or accessibility of this website.

(4.2) You must not copy, duplicate or reproduce pages and content from this website for commercial use, including but not limited to selling, renting, or sub-licensing.

(4.3) You must not conduct mechanic or automated data collection activities, including but not limited to scraping, mining and extraction and harvesting of data.

5. Exclusion of Warranty and Limitation of Liability

(5.1) The purpose of this website is to promote the coaching services of Coach Simona, a certified Life Coach and Relationship Coach. This website, therefore, contains content about these services, as well as content related to the use of coaching services in general.

(5.2) Nothing on this website constitutes or is intended to constitute any legal, financial or medical advice of any kind. If you need advice on any legal, financial or medical matters, you are advised to consult with an appropriate legal, financial or medical professional.

(5.3) This website is provided as-is and without any representations or any warranties; expressed or implied. Coach Simona does not warrant that this website shall be available 24/7, or available at all, or that the information on it shall be at all times complete, accurate, true or non-misleading.

(5.4) Whether under the law of contract, the law of torts or otherwise, Coach Simona shall not be liable to you in relation to the use of this website: (i) for any direct loss, (ii) for any indirect, special, or consequential loss, or (iii) for any business losses, loss of revenue, income, profits, and/or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

6. Purchase and Use of Coaching Services

(6.1) Coach Simona provides coaching services in the form of coaching sessions and coaching packages. You can purchase Coach Simona’s coaching services from this website and this website only.

A. COACHING SESSIONS

(6.2) A coaching session is a 60-minute consultation between you and Coach Simona delivered as a Skype call or as a telephone call in a mutually agreed scheduled time at least 48 hours in advance.

(6.3) If necessary, a coaching session can be rescheduled up to 48 hours before its scheduled time. You or Coach Simona can reschedule a coaching session with prior notice, sent to the other party on email.

(6.4) Coach Simona shall be present at the scheduled time for each coaching session.

(i) If Coach Simona is more than 15 minutes late without 48 hours’ notice (see 6.3), the coaching session shall not be complete and shall be rescheduled for a new, mutually agreed scheduled time.

(ii) If you enter late into a coaching session, the coaching session shall continue until the end of its initial scheduled time. Clients are generally advised to not enter late into coaching sessions.

(6.5) During a coaching session, Coach Simona assists you to envision, understand, formulate, and/or implement your goals in an array of areas, incl. but not limited to your relationship with the world, with yourself, with others, romantic relationships, and/or professional relationships. Coach Simona accomplishes this by listening to you and responding with her comments and/or questions.

(6.6) A coaching session ends 60 minutes after its scheduled time. Once a coaching session is complete, Coach Simona is not obliged to continue the conversation and may discontinue at any time. After a coaching session is complete, Coach Simona has no further obligations until your next coaching session.

(6.7) The information shared between you and Coach Simona is private and confidential.

B. COACHING PACKAGES

(6.5) A ‘coaching package’ is a bundle of 12 x coaching sessions, paid for in advance by the client.

(6.6) By purchasing a coaching package, you accept and agree that you have paid for 12 x coaching sessions in advance. (i) Your payment is inclusive of any applicable taxes or fees charged by government bodies. (ii) Your payment is non-refundable under any circumstances.

(6.7) By purchasing a coaching package, you acknowledge and understand that Coach Simona is not in the business of providing advice, medical, legal, or otherwise and that you must purchase the services of a qualified professional in any particular area where such qualified advice is required.

(6.8) By purchasing a coaching package, you acknowledge and understand that Coach Simona does not provide therapy or mental health counseling. Clients with psychological or other medical problems must purchase the services of a qualified professional in any particular area where such qualified advice is required.

7. Governing Law

These terms and conditions are governed with Bulgaria (BG) law and, where applicable, European Union (EU) law. Any legal disputes concerning these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of the Republic of Bulgaria and, where applicable, the European Union.

8. Contact Information

The full name of Coach Simona is Simona Stoyanova. Should you have any questions or inquiries related to these Terms & Conditions, you are advised to contact: contact@coachsimona.com