Privacy Policy

First published: May 21, 2018

Last updated: January 27, 2019

About Coach Simona

This website consists of the domain name ‘coachsimona.com’ and the web pages that it contains. The website is owned and operated by Coach Simona, a brand name for Simona Stoyanova, a citizen of the European Union (EU) and of Bulgarian nationality.

Coach Simona (hereinafter referred to as “we” or “us”) operates this website, which consists of the homepage and all of the sub-pages of the top-level domain name “coachsimona.com” (hereinafter referred to as the “Website”).

This hereby Privacy Policy informs you of this Website’s policies regarding the collection, use, and disclosure of personal information provided by its users. By accepting this Privacy Policy:

  • You give your consent to the collection and processing of your personal data as described herein;
  • You confirm that you are at least 16 years of age.

If you have subscribed to Coach Simona’s newsletter (and receive marketing communications on email as a result), you can opt-out by clicking the unsubscribe link in the footer of any of the emails you’ve received.

If you haven’t subscribed to the newsletter, you can opt-out from anonymized tracking by the services described below by enabling the “Do Not Track” option in your browser and/or installing the Google Analytics opt-out browser plugin.

How we secure your personal data

The security and protection of your personal data is important to us. We use as may commercially-acceptable and industry-standard ways to keep your personal data safe as possible.

This website is accessible through SSL/TLS connectivity with valid SSL/TLS certificates. Its current SSL/TLS certificate is issued by Comodo on September 23, 2017, and valid until September 24, 2019.

We try to collect as little personal data about you as possible, so as to provide you with your user experience. Though we use only verified third-party providers of functions and services that make this user experience possible, please be aware that no method of transmission or storage of personal data over the Internet is fully secure.

We take appropriate security measures to prevent unauthorized access, disclosure, modification and/or unauthorized destruction of your personal data. The data processing is carried out using computers and/or IT tools, following procedures and modes strictly related to the purposes indicated in this Privacy Policy.

All computers and/or IT tools are username and password protected. No information about these usernames and passwords are provided to persons other than the owner or other persons in charge. No personal data is stored on the owner’s or other persons in charge’s (marketing, system administration) computers. No personal data is printed on paper.

What personal data we collect and why

You can use this website and access its publicly accessible information (e.g. blog posts, podcast episodes, etc.) for free and without registration.

Blog comments

When you comment on a blog post, you can opt-in to have your name, email address, and website (optional, only if you entered any) stored in a cookie. This option is by choice and for your convenience so that you do not have to fill in your details again when you leave another comment. The cookie lasts for 12 months.

Akismet anti-spam service

We collect information about visitors who comment on Sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

The data is processed in the United States (US). You can read Akismet’s privacy policy here: https://automattic.com/privacy/.

Email newsletter

Coach Simona has an email newsletter where she shares exclusive content for her subscribers. You can become a subscriber by entering your first name and email address in web forms, which you will find on different pop-ups and sections of this website.

To provide you with the email newsletter, we use GetResponse, an email marketing service provided by GetResponse, a company in the European Union (EU). GetResponse collects your name, should you provide it on one of this website’s signup forms, and email address. GetResponse also collects data about the date and time that subscribers open an email, as well as if they click on a link and/or image.

The data is processed in the European Union (EU). You can read GetResponse’s privacy policy here: https://eu.getresponse.com/email-marketing/eu-legal/privacy.html.

Website analytics

We use web analytics to collect and analyze web traffic. This enables us to better understand our audience and provide you with an improved user experience over time.

Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc. Google uses cookies to collect usage data, which it uses to prepare reports about web traffic. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. The usage data is stored for 26 months.

The data is processed in the United States (US). You can read Google’s privacy policy here: https://www.google.com/intl/en/policies/privacy/.

To opt-out from having your data collected and processed by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on from https://tools.google.com/dlpage/gaoptout.

Hotjar

We use Hotjar, a heat mapping and session recording service provided by Hotjar Ltd. Hotjar uses cookies and records user sessions, so as to make them available later for visual playback. The cookies expire after 12 months.

The data is processed in Malta, which is a member state of the European Union (EU). You can read Hotjar’s privacy policy here: https://www.hotjar.com/privacy.

To opt-out from having your sessions recorded by Hotjar, you can read Hotjar Ltd.’s how-to guide here: https://www.hotjar.com/opt-out.

Appointment booking

We use Calendly, an appointment booking service provided by Calendly, LLC, to enable you to book time slots for coaching sessions with Coach Simona. Calendly collects your name, email address, phone number and/or Skype account. We need this information so that we can call you for your coaching session.

The data is processed in the United States (US). You can read Calendly’s privacy policy here: https://calendly.com/pages/privacy.

Embedded content

Articles on this site may include embedded content (e.g. YouTube videos, Libsyn podcast episodes, etc.). Embedded content from other websites behaves in the exact same way as if you have visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

You can read YouTube’s privacy policy here: https://support.google.com/youtube/answer/7671399.

You can read Libsyn’s privacy policy here: https://www.libsyn.com/privacy-policy/.

Who we share your personal data with

Just like most companies, we work with third-party service providers which provide us important functions or services that allow us to help you simplify your life. We need to disclose or collect certain data from them from time to time so that these functions or services can be provided.

We will not sell or rent any of your personal data to third-parties for any purposes and will only disclose or collect information in the limited circumstances described in this Privacy Policy. This includes transfers of data to non-European Economic Area (EEA) member states.

Online payments

We use PayPal, an online payments service provided by PayPal (Europe) Ltd., to process online payments when you purchase a coaching package on this website.

To open a PayPal account or use the PayPal Services, you must provide your name, address, phone number, and email address. To make payments through the PayPal Services, you must provide credit card, debit card or bank account information.

We do not store any of the information you enter on PayPal on our servers. When you make a payment, your name, address, phone number, and/or email address, as well as the transaction ID, invoice ID, payment date, and payment status are visible to us. Your credit card, debit card or bank account information is not visible to us.

You can read PayPal’s privacy policy here: https://www.paypal.com/bg/webapps/mpp/ua/privacy-full.

What rights you have over your data

We comply with the European Union (EU)’s General Data Protection Regulation (GDPR). This means that you can request to receive an export of your personal data or to have it deleted.

If you have left comments on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To request to receive your personal data or to have your personal data deleted, please refer to the Contacts section.

Contacts

The owner of this website and the data controller is Simona Stoyanova, a citizen of the European Union (EU) and of Bulgarian nationality.

In case of questions or requests, please send an email to contact@coachsimona.com.